
Preparing for your Appointment
Dear Client,
Welcome back to Directors Hair!
Due to Covid-19 we have had to make some temporary changes within the salon. Please read through the following before your visit.
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Please contact the salon before your appointment if you or anyone in your household are unwell.
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We ask you to please wear a mask throughout your appointment to help protect the staff.
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We have a restricted waiting area so please arrive promptly at the time of your appointment., with limited baggage.
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Please wait outside the salon until a member of staff invites you in.
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We will provide water and disposable cups but no hot beverages. Please do bring your own refreshments.
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There will be no magazines available so please do bring reading material if required.
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The toilets will be available for use. Sanitiser will be provided.
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The Stylists are under extra pressure to keep to time and Sanitise after your visit, so please keep talking to a minimum!
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Please respect the social distancing measures put in place.
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Payment by Card only where possible.
Call us on 01223 311393 if you need more guidance.
Thank you for your patience!
Directors Hair
OUR COMMITMENT
1. OUR SALON
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We have undertaken a thorough review of our salon and the services we offer.
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We have rearranged our waiting, reception and workplace areas to adhere to social distancing guidelines.
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All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each appointment.
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All items of equipment will be cleaned before and after every client. This includes all scissors, brushes, combs, bowls styling aids and hairdryer.
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We will ensure adequate ventilation throughout the salon with doors open where possible.
2. OUR TEAM
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We have conducted training to ensure all team members care for our clients in a safe, hygienic and professional manner.
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Staff have been trained to adapt each service to uphold best practice, including hygiene and safety.
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We have agreed social distancing for our team in communal staff areas.
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Staff are briefed to uphold safe standards while dealing with responsibilities at reception.
3. OUR SERVICES
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Our Staff will wear gloves and face shields/visors during services and will wash their hands between each service.
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Face masks are available where necessary.
4. GUEST ARRIVAL & RECEPTION
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We will greet you warmly but without handshake or personal contact.
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We will stagger client arrival times to minimise close contact.
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We will clean the reception area regularly.
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Where possible we will escort you straight to your stylist's workplace to avoid congestion in reception.
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We ask that you pay using card where possible.
5. WE ASK YOU, OUR CUSTOMERS
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To arrive at the time of your appointment to maximize social distancing.
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To wash your hands and/or use hand sanitiser on arrival, as directed by our team, and after your service.
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To wear Face-masks during your time in the salon (available to purchase from reception).
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To contact us and re-arrange your appointment if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating.
● PLEASE DO NOT COME TO THE SALON IF YOU OR ANYONE YOU LIVE WITH IS SELF-ISOLATING OR IS DISPLAYING SYMPTOMS KNOWN TO BE CONSISTENT WITH COVID-19
We are happy to discuss any of your individual concerns, please feel free to speak with a member of staff.
** Guidelines based on government policy and research to protect the safety of all our staff and clients **